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‎06-24-2023 12:24 AM - last edited on ‎10-10-2025 01:28 PM by Moderator

HP Recommended
Product: HP LaserJet MFP M140we Printer

Hello,

I bought my printer HP LaserJet MFP M140w  at January 2023.

I installed the printer by the HP App tool on my MacBook Air with MacOS Ventura 13.4.1 and I disabled Web services because I didn't want to subscribe HP Insant Iink.

At June 2023 I changed the toner with an original one (see below) and was able to continue to print, scan correcly until few days ago when the printer raised the yellow warning "Check accounts" and stopped to print...

I tryed everything possible:

- Reinstall the printer MANY times

- Reinstall HP App and the printer many times

- Reset the printer and reinstalling it

- on hp.com I registerd the printer under my account

    (I waste a lot of time on this, because I used the WRONG product number reported by the HP App printer info page...)

- On HP App-> My Printer -> Advanced settings -> HP Web Service -> I tried to re-enable Web Service but the page seems looping endless

 

A very strange thing was in HP Aoo-> Printer -> Printer information where the product number was DIFFERENT than the one showed in the printer LABEL....

 

Please help me

Thanks

Mario

 

Toner data

Applicazione cartuccia: (c) Hewlett Packard Dev Co LP, 2020
Area cartuccia: 2
Pagine restanti previste * : > 750 †
Pagine stampate con il materiale *: 29
Numero di serie: [Personal Information Removed]

 

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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