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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-25-2023 09:19 AM

HP Recommended
Product: HP OfficeJet Pro 8028 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My Officejet Pro 8028 printer has worked fine for a long time. Just this week, when I try to change paper settings,  the settings are greyed-out and I get "feature locked by person the person who setup the printer". I'm the only person who ever uses the printer.

I sell on eBay and must change between Letter, Label, and Envelope paper size settings. Yes, I can enter the admin password each time but that's not productive. I understand that a Soft Reset of some sort is needed, but I can't find how to do it. I'm in the Instant Ink program and sure don't want to to a Factory Reset. Any ideas?

Thanks!

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