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HP DeskJet 2634 All-in-One Printer
iOS

I use my iPhone to print documents etc from my emails. I select the document and then select print, when it comes up the preview is in colour but when I select my printer to print from via WiFi the preview turns to black and white and there are no options to choose to print in colour! I have deleted and re downloaded the hp smart app, I have set up the printer as a new printer etc in the app but it still happens. 

The printer can print in colour as it will do from my Samsung tablet. 

please help! 

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