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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-03-2023 07:05 AM - edited ‎07-03-2023 07:40 AM

HP Recommended

My printer stopped printing magenta.  I printed the Print Quality Diagnostic sheet and both magenta and light magenta are blank.  I have run the printer option to clean the cartridges multiple times with no change.

 

I belong to HP Smart and I need a new cartridge delivered ASAP.

 

Thanks for your help, Allan

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