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‎08-17-2023 07:36 AM - last edited on ‎08-17-2023 01:16 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer

I GUESS THERE IS A FIRMWARE UPDATE ,HP IS TRYING TO SEND TO MY PRINTER. IT MAKES MY PRINTER UNUSEABLEAND CONTINUES TO TRY BUT IT MAKES MY PRINT/SCAN JOBS ALL STOP.

CAN YOU CHANGE HOW THE UPDATE GETS TO ME ???

I HAVE TRIED TO WORK THROUGH IT, BUT FOR 3 DAYS NOTHING HAPPENS TO STOP THE DEMAND FROM HP TO KEEP TRYING TO DOWNLOAD SOMETHING.

PLEASE SEND HELP TO [Personal Information Removed]

Thanks, DonaldF [Personal Information Removed]

Donald Eastman
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