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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP OfficeJet Pro 9025e All-in-One Printer
Microsoft Windows 10 (64-bit)

We have an HP 9025 that started randomly showing a blue screen and flashing lights with Error code 042D34E8. According to research, I need to do a factory reset the printer but the only instructions I can find are to use the screen which is unavailable. I need the reset instructions for this printer. Unplugging with a long pause did not help any.

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