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‎09-27-2023 03:05 AM - edited ‎09-27-2023 10:16 AM

HP Recommended

Even with a new cartridge, just installed, the printer won't work.  The blue light keeps flashing and the red light does the same.  There is plenty of paper in the tray, so I cannot identify the problem. Any advice will be welcomed. 

 

Some time later:  I found that one of the cartridges which I'd just bought, was broken, so that is now ready to return. However, although the second cartridge went in OK, and when I tried to print a page everything seemed in order, the red light gone, still it did  not print.  So I'm wondering if I need a new printer.  

 

Nobody has replied to me so I will sign off now.  

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