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‎09-28-2023 06:22 AM

HP Recommended

My HP PageWide 377dw just ran some sort of update.  It said on the screen that the software was now up to date and then it froze.  I couldn't get it to switch off by the power button whenever i pressed it nothing happened.  So i followed some advice and unplugged it, left it for an hour, plugged it back into a different socket and it came up immediately without me having to press the power button, but it is stuck on the HP PageWide Technology screen and the power button is flashing.  Nothing I do gets me any further. If I run the troubleshooter it says it can't find a problem.  My printer is plugged in to a network by ethernet cable.

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