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Android 9.0 Pie

I can't print return labels anymore. The barcode is just outlined and the rest of the document appears in very weak black color. The cartridges are basically new. Printing from the hp mobile app on Android. Tried printing as pdf and as a screenshot. Tried aligning the print head but that fails each time when i am supposed to scan the alignment page.

 

Please help, i wasted hours on this issue 

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