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‎10-12-2023 08:58 AM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer

I have 2 shortcuts set up in HP Smart app.  1 will save scanned images (via phone camera) as a JPG to my OneDrive and the 2nd will save scanned images (via phone camera) as a PDG to my OneDrive.  These have worked flawlessly for years.  Recently I started to receive an error that stated "There was a problem sending your Shortcut.  Please try again later".  This will always happen....BUT....if I only do 1 page at a time then it will upload seamlessly. 

This is very annoying when I have a multi-page document.  I can find nothing on this issues and trying to get in touch with anything other than the virtual assistant to review this issue seems impossible with HP.  Please help!!

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