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Microsoft Windows 11

I bought new HP black and color cartridges and installed them, keeping my printer with HP protection enabling option already on, and it showed error that I used protected cartridges in printer and also on HP smart app. So, I am contacting you, because they are genuine I checked them by scanning the QR code, but now they are showing up the error that I am using HP protected cartridges installed and I also tried to disable and also restored factory settings of printer but there was nothing happened, still my printer is showing same error messages and the light of cartridges of both of them on the printer screen kept on blinking. I want you to solve my problem.

 

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