-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
11-08-2023 06:19 AM
Product: HP DeskJet Ink Advantage Ultra 4729 All-in-One Printer
Operating System: Microsoft Windows 11
I bought new HP black and color cartridges and installed them, keeping my printer with HP protection enabling option already on, and it showed error that I used protected cartridges in printer and also on HP smart app. So, I am contacting you, because they are genuine I checked them by scanning the QR code, but now they are showing up the error that I am using HP protected cartridges installed and I also tried to disable and also restored factory settings of printer but there was nothing happened, still my printer is showing same error messages and the light of cartridges of both of them on the printer screen kept on blinking. I want you to solve my problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.