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‎11-19-2023 03:42 PM

HP Recommended
Product: HP LaserJet Pro 4001dw
Operating System: Microsoft Windows 11

My HP LaserJet Pro 4001dw displays the following error code.

No buttons remove or reset this error code.

The only button that responds is the power off button.

Please recommend a remedy.

0XC9C60006 (could be 0XC9C50005)

ERRO CODE

SX FEATURE_SMA

 

Thank you for your attention.

Graham

 

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