• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I have had nothing but problems with this printer since we had to change ink cartridges. First it was with the black cartridge not saying anything - just not printing in black. Had to get another black cartridge and send this one back as defective.

Now, the color cartridges were low and I got a code event of F0.01.09.01. I changed all the color cartridges and it continues with the same error message. I disconnected it, shut it off. I have tried everything with no success. I cant find the virtual support to help me with this issue. 

Not happy with this printer

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.