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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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My HP OfficeJet Pro 6978, my settings are locked, and the message I receive when trying to update wireless settings says "The feature has been locked by the person who set up the printer."  I have moved my printer to a different wireless router, and it won't connect, and the Wireless Setup Wizard is not accessible.  Appears have to "Reset to Factory Defaults" but I don't have the pin to continue as it has been locked.

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