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12-11-2023 05:01 PM - edited 12-11-2023 06:00 PM
I have a 6 month old HP DeskJet 2755e all in on printer... it worked perfectly up until today... ALL the lights on the printer are flashing and I cannot print. I uninstalled the HP Smart app and re-added my printer and it keeps showing Finish Setuo, that's where you install the ink cartidges, which are almost full and yes I have... , but the colour ink indicator light is also flashing, yes it is connected to my network.
I figured it out... I was on the instant ink plan and didn't renew my plan and on looking around the HP Smart app, I found that these ink cartridges cannot be used without a instant ink plan.
From email I got from HP... Make sure you have installed HP Original ink cartridges from your preferred retailer. Subscription cartridges will no longer work since you have cancelled, so install store-bought HP Original cartridges to keep printing.
How lame... you can't finish what you have