• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 6055 All-In-One Printer
macOS 12.0 Monterey

Printer seems absolutely normal except the lights aren't breathing it's just a steady blue light in the middle. Can't connect to the printer webpage. Can't connect to the printer over AirPrint. When I try to print it just keeps trying to connect but can't seem to find the printer. It's basically bricked and I'm wondering what might be the issue. I've tried resetting the networking services which worked but I shouldn't have to do that for every boot. Also have tried removing and re-adding the printer, and there's always trouble when trying to re-add it lately. Any idea what might be causing the problem? 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.