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‎01-08-2024 05:11 AM

HP Recommended

I have recently cancelled my Instant Ink subscription and bought standard HP cartridges.

 

The standard cartridge IS printing but very streaky, so I would like to clean the printheads.

 

But when I try to do this via the HP Smart app (as there is no other way with a HP ENVY 6000) it gives me the error :  'HP Instant Ink Enrolment Canceled'.

 

I want to be able to fully use the printer I HAVE PAID FOR, please tell me that features of the printer are not disabled as I don't have Instant Ink?

 

See screenshot attached : 

HP Printer Issue - Screenshot 2024-01-08 120716.png

 

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