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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎01-30-2024 08:24 AM

HP Recommended
Product: HP Color LaserJet Enterprise Flow MFP X57945z Printer

Recently purchased 22 HP MFP x57945z which are configured for badge printing. 9 of these printers occasionally receive this error on LCD " System Main Failed! To continue, turn product off and on " there is also a reset button the LCD which is unresponsive. You would need to hard power cycle the unit to get it operational . The error occur when the printer is idle.

Any one seen this error ?  Or knows of a corrective action ?

 

I have check configuration pages from printers of the same model whose not experiencing the issue with ones who are getting the issue . All firmware looks the same.

Firmware Bundle Version:5.6.0.2

Firmware Revision:2506649_040428

Firmware Datecode:20230521

HP FutureSmart Level:HP FutureSmart 5Screenshot system main failed.jpg

 

 

 

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