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02-07-2024 10:25 AM
I bought a refurbished HP OfficeJet Pro 8025e Wireless Color All-in-One Printer a couple months ago and haven't had any real issues with it up until recently.
When I first set it up, the print quality was a little varied (i was printing on both normal and sticker paper so i can understand) with some streaking. But that went away and the prints were clear on all paper types. However, recently I just tried printing stuff again and now no matter what settings I use, the printer only prints in black and white/ greyscale. I've tried every fix I could think of and scoured the internet for hours to no avail.
The greyscale prints are good quality, but I need the color. The only thing I can think of that I did differently was I accidently changed the settings to print on photo paper when I had a sticker paper loaded up. No color or any ink came out on that paper. I reset it to print on normal paper and since then it hasn't printed anything in color. That was about 3 days ago. After having messed with it, it no longer prints in the typical greyscale but now looks poorly as if the color is just failing to print?
I have made sure that all settings are set to Color and that Greyscale is set to Off. I have uninstalled and reinstalled drivers, and I have removed and reconnected my printer multiple times.
Please, does anyone have anything I can try? I really need the color printing for some projects I'm working on and I can't afford a new printer.