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‎02-08-2024 09:08 AM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer

Hi, 

I have put in new non-OEM replacement cartridges and now I received the message:

'The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip.

 

How can I get these replacement cartridges to work?

 

I have tried a factory reset of the printer and unplugging the printer but these haven't worked.

 

Many thanks. 

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