• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-04-2024 10:57 PM - edited ‎04-04-2024 10:58 PM

HP Recommended
Product: HP Color LaserJet Pro MFP 4301fdn Printer

I have two HP ColorJet Pro MFP 4301 printers, one at home and one at my office, that replaced older HP lasers.  The home one prints from Windows 10 and a macOS 14.4.1 and the office one Windows 10 only.  Both of printers, with print jobs from three different devices, constantly, as in every print job, pop up an error saying "out of paper" before eventually printing.  It has paper, it is loaded correctly, and it doesn't matter what paper source or type.

 

Can anyone tell me why it keeps throwing this error?  It makes zero sense and it is not limited to a single printer or OS.  On the Windows 10 machines, I also randomly get print jobs that produce the pages all out of order.  I don't know if it is related or not to the aforementioned issue.

 

Thank you.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.