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‎04-21-2024 08:03 AM

HP Recommended
Product: HP Desk Jet 2755e

I only notice this when using photo paper: There are ~ 1 inch CLEAR roller marks on the left and right-hand sides of the page. I have cleaned the rollers and it's not ink. It's clear, like a smudge mark or deposit. You can see the color photo beneath it just fine--just has this smudge on top. It is not very visible, but you can definitely see it when the light hits at the right angle. It seems obvious it's being caused by the rollers based on the size and spacing but, again, I did clean them. 

 

The only way I can think to describe it is that it's almost like the rollers are hitting the paper too hard and leaving a mark. 

 

I did set the printer settings to HP photo paper *and* I am using HP photo paper. 

 

I have tried "printing" a blank page of photo paper and the marks still show up. I ran blank pages through a few times hoping it would clean the rollers of any remaining residue--no change. 

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