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05-04-2024 11:19 PM
Hello,
I have been having issues with my OfficeJet 6600 for a few days now, tried pretty much everything that I could find online.
The printer error reads: There is a problem with the printer or ink system, restart the printer to resolve the issues. If this problem persists, write down the error code provided in the message, and then contact HP support.
I do not have an error code anywhere, and the only additional information the web access provides is "Critical Printer Failure".
I,
-Cleaned the cartridges contacts
-Updated the firmware
-Replaced cartridges
-Restarted the printer (both a simple restart and a cold-reboot).
-Ran every HP utility (to no avail, they don't even see the error state).
Any more tips welcome.