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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Officejet Pro 8620 e-All-in-One Printer

I received the following Printer Failure Message: "There is a problem with the printer or ink system. Turn printer off, then on, if problem persists, contact HP." I tried this multiple times, but just kept getting the same message. There was no error code provided in the message.

As I just wanted to perform "clean printhead" after cyan was getting worse (full cartridge) it ended with error.

I tried all other steps finding on hp helpdesk. Nothing helps. New printhead is not an option.

Please help.

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