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Recently we changed from Cox to ATT Fiber.  Everything connected fine, but my printer is not printing correctly.  It seems to start the printing before the paper is there and so everything is to one side with a big margin at the bottom of the page.  Someone said turning off the 5ghz speed would fix it.  It did not unless I need to restart everything.  I need to get this fixed because we use our printer all the time.

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