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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP OfficeJet Pro 6978

 

My Printer Ink Carriage is locked in place and won't move. Stuck on the right side and won't even slide manually. I've done all the rebooting and checking for paper jams. I think it could possibly be the PFG Gear?

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