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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-05-2024 09:21 PM

HP Recommended

Printer status on my HP account says " check your account A problem has occured with your HP accpunt and you will be unable to print very soon unless the issue is resolved. This could be related to your billing cycle. Sign in to your HP account on the home screen to check your status".

 

Things i have done so far:

1)plug unplug press 30 seconds start bottom

2) update firmware

 

Notice I think the error comes from misteriously my hp smart app has my printer listed, but my hp account doesnt have this device listed. 

Andreachan86_1-1717643685228.png

 

 

Andreachan86_0-1717643608472.png

and when I go through hp account to "get support for a device that is not shown above", I reached this page

https://support.hp.com/us-en/printer-setup

 

I clicked on troubleshooting and typed my S/N

Andreachan86_2-1717643838434.png

IT SAYS 

Andreachan86_3-1717644010831.png

Help please

 

A.

 

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