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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Officejet 6600 e-All-in-One Printer - H711a/H711g

My printer is off-line.  I've been in contact with internet provider - everything is fine after 1-1/2 hours trying various options.  When I try to get the printer on-line using wizard, the printer indicates that the password is incorrect.  It is not.  I don't understand how the printer could be working fine one day and off-line the next.  Any suggestions?

 

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