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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
06-07-2024 08:40 AM
Product: HP Officejet 6600 e-All-in-One Printer - H711a/H711g
My printer is off-line. I've been in contact with internet provider - everything is fine after 1-1/2 hours trying various options. When I try to get the printer on-line using wizard, the printer indicates that the password is incorrect. It is not. I don't understand how the printer could be working fine one day and off-line the next. Any suggestions?
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