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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Hi everyone. My HP6950 is stuck on an error saying printhead problem and it doesn't print or copy anything. I've opened the cover and the printhead looks fine. It moves back and forward without any, at least, seen problems and allows me to get the cartdriges off. I've cleaned the ink exit and the problem remained. Thanks for the help.

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