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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
08-13-2024 10:55 PM
Product: HP ScanJet Enterprise Flow N7000 snw1
Operating System: Microsoft Windows 10 (64-bit)
I attempted to install a firmware update (ver. 0.83) for the HP Scanjet Enterprise Flow N7000 snw1. I keep getting the error message "Failed to Close WIA" when running the installer with the instructions to "Please restart your computer and update again". The dialogue starts with "Device found" and "Close WIA!! Please wait...
Thank you in advance for suggestions
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