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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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I have tried everything listed in the Troubleshooting but i am drawing a blank now.

Every time i connect my printer to any network (wifi or Ethernet) less than a minute after connecting to the network i received Service Error 79.  I have attempted to update the firmware but i can not stay connected to the network long enough to get it updated.  WIth out a netowork connection i can run through the printer just fine with a USB cable.

any help here is much appreciated.

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