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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP DeskJet 3720 All-in-One Printer
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I have an hp deskjet 3720 printer and it’s saying the printer door is open when it’s not so I can’t print. I’ve tried all the troubleshooting I found online and nothing worked but someone with a different hp printer said in a forum that they had the same issue and toggled the sensor and it fixed the issue, but I have no idea where the door sensor is on the 3720.
I have seen that you can purchase replacement sensors but I need to know where it is in my printer. 
it works great otherwise and this is my first time having any issues so I’d like to try every solution. 

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