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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎11-02-2024 09:34 PM

HP Recommended
Product: HP Color LaserJet Pro 4201dn Printer
Operating System: macOS 12.0 Monterey

Can someone with an HP Color LaserJet Pro 4201dn (or similar) answer a question for me?

 

Does the printer report a warning condition (in EWS) when tray 1 is closed?

I see a "Warning" in the Paper/Trays are in the EWS (Windows and macOS) and a "Printer is out of paper" in print dialogs on iOS and macOS.

 

While technically true (the tray does not have any paper in it) this is the most common state of tray 1 which is mostly used to print on specialty paper such as letterhead, coloured or textured paper, envelopes, or paper of a different size than is loaded in tray 2.

 

HP support has indicated that the problem may be resolved by replacing the printer but I'd like to hear from someone else using this printer before I start the exchange process (which I suspect will not resolve the issue)

Thanks in advance...

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