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‎12-14-2024 03:00 AM - last edited on ‎12-20-2024 06:41 AM by Retired

HP Recommended
Product: HP DeskJet 2820e All-in-One Printer

Hi Had my Instant Ink monthly summary today and it stated " Ink levels: Non-subscription cartridges are installed. " but they are the cartridges supplied with my printer from new that are fitted, why would it say that ?, I check in the HP Smart app and it see my cartridges and shows the levels so im confused.

I did receive another set of cartridges when I signed up the new prinrter to Instant ink (I did already have a account with my old printer) but I dont want to install them unless I did to ?

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