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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-05-2025 06:37 AM

HP Recommended
Product: HP OfficeJet Pro 9022e All-in-One Printer
Operating System: Microsoft Windows 11

My HP OfficeJet Pro 9022 printer suddenly stopped accepting my non-HP ink cartridges.

 

These cartridges have worked without issue for the past three years. I cancelled Instant Ink and disabled HP+ 'smart' cloud features shortly after purchasing the printer. Ink cartridge protection is also disabled.

 

The cartridges in question are nearly full, and I've checked the electrical contacts. Now, I can't print or even clean the printhead, even when using a genuine HP black ink cartridge.

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