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‎02-19-2025 03:52 PM

HP Recommended
Product: HP ENVY 4527 All-in-One Printer
Operating System: Microsoft Windows 11

Hi,

I have a HP printer HP381054 (HP ENVY 4520 Series).

I have uninstalled and reinstalled this printer at least 10 times with the same issue.

Once installed it will not print in colour via my HP Windows 11 laptop.

When I go into the "Printing Preferences" tab and click on the "Paper/Quality" tab the option to select Black & White or Colour isn't there although it was there before!

Hope that is enough information but let me know if anything else is needed.

Please help me as this black & white only option is driving me mad!

Thanks in anticipation

Warren

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