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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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I  bought a Smart Tank 6001 and it wasn’t working properly, I talked to HP Support and got it replaced under my warranty. I just received the new one they sent as a replacement. I removed all the packaging and plugged it in, all the lights are flashing. When I press the power button, a few of the lights turn on for a second, then they all shut off and the power button flashes by itself. a few seconds later all the lights start flashing again, rinse and repeat. I've tried it on different outlets, I've left it unplugged for a few minutes, same thing. 

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