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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP DeskJet 2820e All-in-One Printer

Hello all!

Would appreciate your help. I own a HP Deskjet 2800e All-in-One Printer. The problem began upon changing the ink cartridges. No problem prior to that!  The printer is only a few months old, so it was the first time I have changed them in this machine.

A sign appears: error o.  The cartridges are new and are HP's 305.

I've checked them several times for dirt, etc-all is fine. And they are seated fine. 

This has put me off wi-fi printers! I have checked lots of online advice-much of it the same-check this, check that, etc but to no avail. I would appreciate any advice to rectify this problem., which frankly is driving me nuts.

Thanks in advance.

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