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HP OfficeJet Pro 8035 All-in-One Printer
Microsoft Windows 11

Hp Officejet Pro 8030 Series - Not printing Blue color. All blue colored items are printed in light pink. 

Did the following

- Cleaned Printhead

- Cleaned Smear 

- Installed  a new cartridge (Cyan)

- Cleaned the cartridge

- Restarted the printer

- Updated the firmware

 

- Tried "Align Printhead"  - Failed to perform the task. Alignment document got printed, failed to scan the doc.  

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