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‎08-21-2025 01:22 PM - edited ‎08-21-2025 02:02 PM

HP Recommended

Hello there. I have a problem with my hp office jet pro 9015. It shows a message to align the head, to what I press yes, and then shows a blue screen with the error code B815835A and bluetooth-touchscreen buttons/power light blinking alternatively...

I searched on the web and says I need to perform a semi full reset, but it is imposible to do it using the back button method because once I press on it, it goes back to the head alignment screen... What should I do?

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