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10-08-2025 12:27 PM
Put in a new black cartridge and got "Printer Failure" message. I have done ALL of the troubleshooting suggestions, multiple times, with no change. I checked for updates; reinstalled the driver for the printer. Interestingly, I put in the empty cartridge as a test, and the machine at least went back to the regular task screen/buttons, but it would not let me print with one of the full color cartridges. I've run the HP Scan Doctor several times, as well - it will get to the final screen, showing all is well and to print a test page, but then it gives the failure message again. Wondering: Is this a planned obsolescence ploy, embedded in a recent automatic update? I have had it for many years now and have gotten good service from it, with problems easily fixed when they happened.