• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I just purchased a netbook running Windows 7 Starter (32 bit), and I am trying to install my networked (hardwired) HP OfficeJet L7555 printer using the OJProL7X00_Full_14 download.

 

My printer is detected on my network, and everything looks like it is installing fine and then it gives me a big red X, and tell me that it can not install the printer at this time, but it can put an "Add a Device" icon to my desktop. I did this and have since tried using it with no luck.

 

I have disabled my firewalls and virus scanners but still no luck.

 

Can anyone help me???

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.