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Hello all, we just announced the newVOYAGER SURROUND 80 UC Work where you want and sound your best with the ove...
Read 1st FAQ/Frequently asked questionBASIC DETAILS TO INCLUDE BEFORE POSTING ABOUT ISSUES WITH HEADSET/SPEAKER/PER...
The purpose of this post to address all the questions surrounding mute status related announcements/alerts like wha...
MUST READ FIRST: Welcome to the Poly Headset Forum Hello and welcome to the Poly Community Headset Forum Please t...
Poly Bluetooth UC devices are full-featured and designed for optimal user experience. To fully benefit from the adv...
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- Dec 03, 2023
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The app doesnt allow me to send a beeping signal to find my bluetooth.
Kindly note we are facing an issue with one of the Voyager 5200 (SN:2MJM3C) that seems to have a hardware defect wh...
Ever since I updated the firmware to 231.591.0.5039 by case loses its charge extremally fast. Is this a known issue...

The call clarity of the Poly 4245 is poor. the sound has a slight static. and i often ask callers to repeat what th...
Hi, I have had a pair of the wireless Poly Backbeat Headphones for a couple of years and the charging case is now n...
Brand new laptop - fresh Win11 install. Did work all ok, until I installed Lens and it wanted to update the Firmwar...

Hi everyone! Is there anyone that can help me to get rid of the latest update on my headset? Plantronics 5200. Than...
The left headphone is stuck on a super low volume, barely audible outside of a silent environment.Headphones:Plantr...
I am using PLT V6200 .I had a problem about microphone. When i am trying to call , my voice didn't send clearly. Ot...
I've had 5 of these, and they are excellent, I USUALLY get 2-3 years of solid life out of them and they are super w...
Voyager Focus UC Firmware v715BT600 Firmware v2120My headset is beeping twice every ~10 seconds both while on the c...
The silicon part of my headset is coming away from the earpiece
Hello Community,2x POLY BT Headset Voyager 4320 UCIt seems like, the Headsets accidentally connected with each othe...
hi People,Does anyone else find the voyager 5200 headset useless outside or in a car? The noise cancelling is hopel...
Not sure how it occurred, but the right earbud is quiet even at max volume settings. The earbud charges, as I saw w...
HiI have a Plantronics BackBeat Pro 2 headphone.I used to use Plantronics Hub on Android to setup, customize and up...

Something fun I've noticed with the voyager free 60+ headphones & Case. If you leave the earbuds in the case, after...
Seems many people have a problem with this and no one can find a possible answer yet. I can't add a product into my...
My Plantronics Legend won't stay connected to my phone
Hi,I have a flashing red light on my headset but am unable to find a reason as to why.It flashes alternately on eit...
On two separate occasions so far, while in Teams meetings on a MacBook Pro running Sonoma 14.1.1, I've had the othe...
Hi, I've had a problem for some time with my Voyager 6200 UC headset connected to a Windows 11 computer with a BT60...

I purchased a Backbeat Go 810 Headset several years ago. Through normal use, this top plastic bar keeps cracking t...
I installed the Poly Lens app for windows and connected my Poly Voyager Focus 2 Headset using bluetooth on the lapt...
I have a Jabra Explorer 500 Headset purchased in 2020. It worked fine on my android phone. However, the phone crash...
Hello My platronics 4200 headset left side has no sound. It used to.
Please help me
Hi, I purchased Poly 5200 along with charging case last week. when I connect headset with charging cable it's fully...
Got a new headset for work and it's fine on my end but co-worker said when he called there was a soft buzzing on hi...
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