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‎12-07-2017 09:32 AM

HP Recommended

Hello,

 

I configured a VVX 101 to auto answer on speaker (because I am using it as an intercom to speak with delivery men). I adjusted the volume on speaker to maximum (using the + / - buttons on the phone) so the people can hear me. But every time I reboot the phone, I need to physically go to the phone to adjust the volume. Sometimes I am kilometers away so it's not convenient.

 

Is there a way to adjust the speaker volume via the web interface? I searched everywhere but I couldn't find it.

 

Thanks for any help!

2 REPLIES 2

‎12-07-2017 01:45 PM

HP Recommended

Hello @spiral,

welcome to the Polycom Community.

We have to adhere to international standards and restrictions so within this public community we do not document this.

 

I suggest you raise a service ticket.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. 

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎12-07-2017 01:54 PM

HP Recommended

OK thanks. I just sent you the MAC via private message.

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