[Software] Trio 7.2.8.0031

[SteffenBaierUK]

Hello all,

we released for compatible Trio phones UC Software 7.2.8

The build IDs are:

Trio 8500: 7.2.8.0031

Trio 8800: 7.2.8.0031

Release Notes

Introduction

Software version: UC Software 7.2.8

Release date: May 2024

Note: UC Software 7.2.8 will not be made available for the CCX or the Trio C60 and 8300 series. For the latest releases, see Desk Phones, Trio C60, or Trio 8300 on the Poly Support site.

 

What's New

This maintenance release contains important security fixes and a ZRC APK update. All features and fixes from earlier 7.2.x releases are included.

• Zoom Room Controller version 5.14.5

Important: The Poly Support site has been retired. To download the latest software releases, sign in to Poly Lens.

 

Resolved Issues

Review the new resolved issues in this release.

Resolved issues

Category	Issue ID	Product	Description	Workaround
Application	VOICE-68836	Trio	Poly does not support use of Virtual USB Connector for Zoom Rooms version 1.0.0.56 on a Windows 11 computer.	Following an upgrade to Windows 11, uninstall, and then re-install the application. Manually start the application every time after you reboot your PC.

 

Known Issues

Review the new known issues in this release.

Note: These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

Known issues

Category	Issue ID	Product	Description	Workaround
Application	VOICE-74984	Trio	When Trio operates as a Zoom Room Controller, searching for a Reaction Emoji during a meeting for the first time after a reboot may cause the app to pause for too long and trigger an Application Not Responding error on screen.	Select "Wait," and the Zoom Room Connector application will recover.
Application	VOICE-71710	Trio	CCX does not apply the Wi-Fi Country of Operation setting when it is changed from the Web interface or the Admin Menu and must be manually rebooted for it to take affect	Change the country of operation and then reboot.
Interoperability	VOICE-68906	Trio	The speaker test is distorted when the Trio system is connected to a Windows 11 computer using the Virtual USB app. The speaker test performs as expected if the system is connected using a physical USB cable, and other audio and call audio functions are unaffected.	No workaround.
Interoperability	VOICE-67871	Trio	Mute controls must be managed from the Trio when running Zoom Room Connector and linked over USB to MAC OS systems. If Trio is muted before joining a meeting, the ZRC application will not update its icon to show as muted even though the Trio will actually be muted, and all mute LEDs show red.	Use the Trio's physical mute button to unmute the Trio and resume mute state Sync.

 

Read More

For more information, review the Poly UC Software 7.2.8 Release Notes.

Edge E, CCX, Trio C60 & Trio 8300 combined:

• 8.2.1 release >here
• Older8.2.0 release >here<
• 8.1.6 release >here<
• Older 8.1.5 release >here<
• Older 8.1.4 release >here<
• Older 8.1.3 release >here<
• Older 8.1.2 release >here<
• Older 8.1.1 Release >here<
• Older 8.1.0 Release >here<
• Older 8.0.2 Release >here<
• Older 8.0.1 Release >here<
• Older 8.0.0 Release >here<
• Older 7.3.2 Release >here<
• Older 7.3.1 Release >here<

CCX & Trio combined

• Older 7.2.7 Release >here<
• Older 7.2.6 Release >here<
• Older 7.2.5 Release >here<
• Older 7.2.4 Release >here<
• Older 7.2.3 Release >here<
• Older 7.2.2 >here<
• Older 7.2.1 Rev B Release >here<
• Older 7.2.1 Release >here<
• Older 7.1.4 Release >here<
• Older 7.1.1 Release >here<
• Older 7.1.0 Release >here<
• Older 7.0.3 Release >here<
• Older 7.0.2 Release >here<
• Older 7.0.1 Release >here<
• Older 7.0.0 Relesae >here<

CCX:

• Older 6.2.23.0202 Release >here<
• Older 6.2.22.0185 Release >here<
• Older 6.2.21.1198 Release >here<

Trio:

• Older 5.9.6 => here <=
• Older 5.9.5 Rev AB => here <=
• Older 5.9.5 Rev AA => here <=
• Older 5.9.4 Rev AB => here <=
• Older 5.9.4 Rev AA => here <=
• Older 5.9.3 Rev AB => here <=
• Older 5.9.3 Rev AA => here <=
• Older 5.9.2 Rev AB => here <=
• Older 5.9.2 Rev AA => here <=
• Older 5.9.1 Rev AC => here <=
• Older 5.9.1.10906 Rev AB => here <=
• Older 5.9.1.10419 Rev AA => here <=
• Older 5.9.0.11421 Rev AD => here <=
• Older 5.9.0.10869 Rev AA => here <=