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- Re: Expired warranty even before getting the laptop

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07-24-2025 10:06 PM
I got my hp omen 16 Ryzen 7 7840HS RTX4050 two days ago on 23 of July . When I checked the warranty of the laptop after recieving it, the warranty expired on March 2025, four months before I even got the laptop and the laptop's warranty started from 2024 march. I don't know how to correct this warranty.
07-24-2025 11:40 PM
Hello @puravb ,
Welcome to the HP community.
As a new guest to our community, I would advise the community search functionality as it bears answers for most questions.
A quick search for the term "warranty" finds, as an example, this >Brand new desktop already out of warranty?<
One of our friendly volunteers explains exactly why this is happening and also shows how the warranty, if entitled, can be corrected using the Warranty Dispute page.
Most of us are just volunteers here.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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