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12-29-2021 06:31 AM - last edited on 12-31-2021 10:20 AM by MarcusC
My notebook won't detect the screen, although it does work fine with external screen. The notebooks screen just stays black and won't be listed on the detected monitors.
I flew back home a few days ago from a trip to which I brought my pc. After I first noticed this I tried:
. Restarting (obviously)
. Updating drivers
. See if the ram wasn't plugged in well
After that it did work for a while and then blackscreened again. I tried updating the bios but the update failed and the health diagnosis from de hp center just keeps saying that the diagnosis isn't available although I already updated it. I strongly believe it has something to do with the bios (F.06) but I don't know why it won't just update. Or maybe it's something different.
Would appreciate some help, really need to study for my exams.
01-29-2022 06:09 AM
Welcome to the HP Support Community!
I have gone through your Post and would like to help.
I see you are experiencing issues with the HP Omen Notebook Display not working although it does work fine with external screen.
I have a few recommendations:
- Update your Notebook computer to latest BIOS F.10 from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
- Try booting to Bios using the F10 key to check if you can get to the Bios screen on the Notebook.
Hope this helps! Let me know how it goes.
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