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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Patty1947
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Re: Black ink not working.

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I have tried everything, new black ink cartridge, cleaning the area suggested, cleared the cartridge vent.  Spent hours on this!!!!!

Any other suggestions before I buy a new printer?

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sandytechy20
HP Support Agent
HP Support Agent
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@Patty1947

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

Which operating system is installed on the computer to which this printer is connected?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

lstanton
Level 2
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Hi there,

 

How can I speak to a live person about my printer not working.  The black ink is not printing and the color ink is coming out crazy!  The virtual chat is not helping at all!

Reikigirl358
Level 1
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Message 4 of 46
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HP Photosmart 6520 (all in one series) specifically 6525

Serial No. [edit]

Product Number:  CX018A

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Reikigirl358
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Please respond to [edit]

Any help would be appreciated.

 

Thank you,

Deb Costanza

DBC4
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Printer is envy 5532

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ladyluck1
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HP Envy5540
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sizebob
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OFFICE JET PRO 8600 PLUS

 

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sizebob
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WINDOWS 10

 

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sizebob
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I live in the United States

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