cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 46
4,386
Flag Post

Re: Black ink not working.

HP Recommended

I have tried everything, new black ink cartridge, cleaning the area suggested, cleared the cartridge vent.  Spent hours on this!!!!!

Any other suggestions before I buy a new printer?

Tags (1)
45 REPLIES 45
Highlighted
HP Support Agent
HP Support Agent
22,707 22,600 1,242 1,341
Message 2 of 46
Flag Post
HP Recommended

@Patty1947

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

Which operating system is installed on the computer to which this printer is connected?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

Highlighted
Level 2
2 1 0 12
Message 3 of 46
Flag Post
HP Recommended

Hi there,

 

How can I speak to a live person about my printer not working.  The black ink is not printing and the color ink is coming out crazy!  The virtual chat is not helping at all!

Highlighted
Level 1
3 2 0 2
Message 4 of 46
Flag Post
HP Recommended

HP Photosmart 6520 (all in one series) specifically 6525

Serial No. [edit]

Product Number:  CX018A

Tags (2)
Highlighted
Level 1
3 2 0 2
Message 5 of 46
Flag Post
HP Recommended

Please respond to [edit]

Any help would be appreciated.

 

Thank you,

Deb Costanza

Highlighted
New member
2 1 0 0
Message 6 of 46
Flag Post
HP Recommended

Printer is envy 5532

0 Kudos
Highlighted
New member
1 1 0 0
Message 7 of 46
Flag Post
HP Recommended
HP Envy5540
0 Kudos
Highlighted
New member
5 4 0 0
Message 8 of 46
Flag Post
HP Recommended

OFFICE JET PRO 8600 PLUS

 

0 Kudos
Highlighted
New member
5 4 0 0
Message 9 of 46
Flag Post
HP Recommended

WINDOWS 10

 

0 Kudos
Highlighted
New member
5 4 0 0
Message 10 of 46
Flag Post
HP Recommended

I live in the United States

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation