02-12-2020 10:12 AM - last edited on 02-12-2020 10:36 AM by Ozzie-P
I recently added a second OfficeJet 3830 printer to my small network and now the new one will not print color when printing from windows. Test print looks fine. Prints color on it.
02-12-2020 03:40 PM
Don't know what software you're using that won't print color--I was trying to print color using MSOffice 2007. I ended up installing, from HP's website, a 2007 version of the HP 3830 driver and am able to get color printouts.