Lost printer password, can't reset as it asks password to enter set up

[alibutt955]

LaserJet Pro MFP M227fdw

Password lost.

Please help reset machine and remove password.

Thanks

[John_Getzke]

Use the reset steps posted to this YouTube video to reset your M277:

https://www.youtube.com/watch?v=Pe0Ar1TyBHY

[alibutt955]

Doesn't work in my model

[John_Getzke]

Whoops I misread your printer model as M277 not M227.

Try page 130 of the User Guide for performing a Factory Reset of the M227:

https://cdn.cnetcontent.com/5c/91/5c9143e9-d782-48f0-9659-e24d7a0c4a41.pdf

Restore the factory-set defaults

Restoring the factory-set defaults returns all of the printer and network settings to the factory defaults. It

will not reset the page count, or tray size. To restore the printer to the factory-default settings, follow these

steps.

CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also

deletes any pages that are stored in the memory.

NOTE: The steps vary according to the type of control panel.

1. 2-line control panels: On the printer control panel, press the button.

Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup

menu displays. Touch the Setup icon to open the menu.

2. Open the following menus:

● Service

● Restore Defaults

3. Touch or press the OK button.

The printer automatically restarts.